Housing and Resident Relations Coordinator

Madison, WI

Looking for the opportunity to do not just property management but community stewardship? Do you think housing should be more than just asset management? Want a work culture that values challenging systems, innovation, and healthy work-life boundaries?

Common Wealth is seeking a Housing & Resident Relations Coordinator to assist our team in the management of 176 affordable housing units on Madison’s east and west side.  This position involves marketing and leasing, compliance, application processing, administrative support, and resident relations. Applicants should have strong administrative and organizational skills. This is a full-time position at 40 hours/week. Compensation is $22.00 per hour, with full benefits. Common Wealth Development offers a $1500.00 (annual) bonus to employees who demonstrate proficiency in Spanish and/or Hmong

Requirements:

  • Excellent organization skills and attention to detail
  • Work in a fast-paced environment, prioritize tasks to meet deadlines, and multitask
  • Work effectively both independently with minimal supervision and as a member of a team
  • Develop and maintain positive relationships with residents, communities, and community partners
  • Strong writing skills and oral communication for providing quality customer service
  • Conflict management and de-escalation skills
  • Proficient with Microsoft Office software
  • Ability to learn and navigate new software and programming
  • Have own vehicle, clean driving record and liability insurance

Desired Qualifications:

  • Proficient with AppFolio property management software
  • Lived experience with low-income housing, housing insecurity or racially diverse communities
  • Experience in property management, administrative support, or service industry
  • Experience working with people from low-income and racially diverse communities 
  • Experience with WHEDA Tax Credit Compliance and HOME Program Regulations
  • Fair Housing Training
  • Bilingual, multilingual, or ESL

 

Common Wealth Development values diverse life experience in its hiring process and is an Equal Opportunity Employer. Bilingual, bicultural, and people of color are strongly encouraged to apply. We value the work of our local schools and educators, and graduates of Madison area high schools are strongly encouraged to apply. Our team is diverse in every sense of the word, but united in our linked fate, shared prosperity, and our commitment to an upstream approach to health equity and violence prevention.

To apply, fill out an employment application (available at www.cwd.org or at our office) and submit a complete application packet to: Common Wealth Development, 1501 Williamson Street, Madison, Wisconsin 53703, or by email to hiring@cwd.org.

Application packets must contain each of the following:

1) Completed employment application, resume, or CV

 2) Cover letter describing your experience:

- In residential property management; and

- with people from low-income and racially diverse communities

Preference will be given to complete application packets received by 5:00 pm Friday April 26th, 2024

Applications accepted until position filled.